Question 1

How does the 14-day free trial work?

Accepted Answer

You get full access to all Professional plan features for 14 days, completely free. No credit card is required to start, and you can seamlessly upgrade to a paid plan when you are ready.

Question 2

Can I change plans later?

Accepted Answer

Yes, you can upgrade or downgrade your plan at any time. Changes take effect on your next billing cycle, so you will never be charged unexpectedly.

Question 3

What happens if I exceed my call limit?

Accepted Answer

Your calls will continue to be answered without interruption. Overage calls are billed at $2.50 per call on the Starter plan and $1.50 per call on the Professional plan.

Question 4

How quickly can I get started?

Accepted Answer

Most businesses are live within 24 hours of signing up. Enterprise setups, which include custom integrations and voice training, typically take 3-5 business days.

Question 5

Do you support Australian phone numbers?

Accepted Answer

Yes, we provide local phone numbers for all Australian states and territories. You can also keep your existing number by setting up simple call forwarding.

Question 6

Is my data secure?

Accepted Answer

Absolutely. All data is encrypted at rest and in transit using industry-standard AES-256 encryption. We are SOC 2 compliant and HIPAA-aware for healthcare clients.

Question 7

Can the AI handle complex calls?

Accepted Answer

Our AI successfully handles 85%+ of routine calls including appointment booking, message taking, and FAQs. Complex or sensitive calls are seamlessly transferred to your team in real time.

Question 8

What integrations do you support?

Accepted Answer

We integrate with Google Calendar, Outlook, Cliniko, Xero, Salesforce, HubSpot, and 50+ more applications via our API. Enterprise plans include custom integration setup.

Simple, Transparent Pricing

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Enterprise

All Plans Include

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